At Sitecomm, we’re committed to getting your order to you quickly and safely.

• Free Express Postage: We offer free express Auspost delivery within Australia on all orders — no minimum spend required.
• Dispatch Time: Orders are typically processed and dispatched within 1–2 business days.
• Delivery Time: Express delivery usually takes 1–3 business days, depending on your location.
• Tracking: Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.

If your order has not arrived within the expected timeframe, please contact us at info@sitecomm.com.au and we’ll be happy to assist.

Returns

At Sitecomm, we want you to love your purchase! If for any reason you’re not completely satisfied, we offer a 30-day return policy.

• You may return your item within 30 days of receiving it for a full refund or exchange — no questions asked.
• Items must be in their original condition (unused and with all original packaging where applicable).
• To initiate a return, please contact us at info@sitecomm.com.au with your order number and reason for return.
• Once your return is approved, we’ll provide instructions for sending your item back.

Please note that return postage costs are the responsibility of the customer, unless the item is faulty or incorrect.

Lifetime Warranty

We stand by the quality of our products. Every item purchased from Sitecomm is covered by a lifetime warranty.

Our lifetime warranty protects against defects in materials or workmanship under normal use.
If your product ever fails due to a manufacturing defect, simply contact us — we’ll repair, replace, or refund it at no cost to you.

Need Help?

If you have any questions about delivery, returns, or our warranty, please contact our friendly support team at:
📧 info@sitecomm.com.au
☎️ 1300 874 444